Overview

At NARVELTRIX, we strive to ensure your satisfaction with every purchase. If you're not entirely satisfied, we're here to help. Please review our refund policy as outlined below.

Eligibility for Refunds

Refunds are applicable only for items returned in original condition.
You must notify us within 14 days of receiving the product to be eligible for a refund.
Items must be in the original packaging.
The receipt or proof of purchase is required for processing refunds.

Non-refundable Items

The following items cannot be refunded:

Gift cards
Downloadable software products
Perishable goods

Process for Refunds

To initiate a refund, please contact our customer service team at [email protected] with your order details. We will guide you through the steps for returning the item and processing your refund.

Refunds Approval

Once we receive your returned item, we will inspect it and notify you of the status. If approved, we will initiate a refund to your original method of payment within a certain number of days, depending on your card issuer's policies.

Contact Information

If you have any questions about our refund policy, please contact us at: